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IDProjectCategoryView StatusDate SubmittedLast Update
0000767bareos-corefile daemonpublic2017-01-16 11:572019-12-18 15:24
Reporterrhillmann Assigned Toarogge  
PriorityhighSeverityminorReproducibilityalways
Status closedResolutionnot fixable 
PlatformWindowsOS2012 R2 OS Version8
Product Version16.2.4 
Summary0000767: VSS Snapshot timeouts - VSS_WS_FAILED_AT_FREEZE
DescriptionSince update from 14.2 to 16.2 the vss writers (SQL, Exchange) runs into timeout on prepare vss snapshot.
Additional Information 2017-01-14 12:00:02 heliumguest1.a2.rz1.intelliad.com JobId 10019: Start Backup JobId 10019, Job=Backup_exchange-1.2017-01-14_12.00.00_59
 2017-01-14 12:00:02 heliumguest1.a2.rz1.intelliad.com JobId 10019: Using Device "FileStorage1" to write.
 2017-01-14 12:00:03 silicon.b3.rz1.intelliad.com JobId 10019: Recycled volume "Full-0032" on device "FileStorage1" (/data/bareos), all previous data lost.
 2017-01-14 12:00:03 heliumguest1.a2.rz1.intelliad.com JobId 10019: Max Volume jobs=1 exceeded. Marking Volume "Full-0032" as Used.
 2017-01-14 12:00:02 exchange-1 JobId 10019: Created 25 wildcard excludes from FilesNotToBackup Registry key
 2017-01-14 12:00:11 exchange-1 JobId 10019: Generate VSS snapshots. Driver="Win64 VSS", Drive(s)="CD"
 2017-01-14 12:00:12 exchange-1 JobId 10019: VolumeMountpoints are not processed as onefs = yes.
 2017-01-14 12:00:13 exchange-1 JobId 10019: VolumeMountpoints are not processed as onefs = yes.
 2017-01-14 12:00:47 exchange-1 JobId 10019: Warning: VSS Writer "Cluster Shared Volume VSS Writer" has invalid state. ERR=The writer vetoed the shadow copy creation process during the PrepareForSnapshot state.
 2017-01-14 12:00:47 exchange-1 JobId 10019: Warning: VSS Writer "Cluster Database" has invalid state. ERR=The writer vetoed the shadow copy creation process during the freeze state.
 2017-01-14 12:00:47 exchange-1 JobId 10019: VSS Writer (PrepareForBackup): "Cluster Shared Volume VSS Writer", State: 0x8 (VSS_WS_FAILED_AT_PREPARE_SNAPSHOT)
 2017-01-14 12:00:47 exchange-1 JobId 10019: VSS Writer (PrepareForBackup): "Cluster Database", State: 0x9 (VSS_WS_FAILED_AT_FREEZE)
 2017-01-14 14:49:53 exchange-1 JobId 10019: Warning: VSS Writer "Cluster Shared Volume VSS Writer" has invalid state. ERR=The writer vetoed the shadow copy creation process during the PrepareForSnapshot state.
 2017-01-14 14:49:53 exchange-1 JobId 10019: Warning: VSS Writer "Cluster Database" has invalid state. ERR=The writer vetoed the shadow copy creation process during the freeze state.
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "Task Scheduler Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "VSS Metadata Store Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "Performance Counters Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "System Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "Microsoft Exchange Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: Warning: VSS Writer (BackupComplete): "Cluster Shared Volume VSS Writer", State: 0x8 (VSS_WS_FAILED_AT_PREPARE_SNAPSHOT)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "Shadow Copy Optimization Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "ASR Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "IIS Config Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "Registry Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "BITS Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "MSMQ Writer (MSMQ)", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "WMI Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "IIS Metabase Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: VSS Writer (BackupComplete): "COM+ REGDB Writer", State: 0x1 (VSS_WS_STABLE)
 2017-01-14 14:50:52 exchange-1 JobId 10019: Warning: VSS Writer (BackupComplete): "Cluster Database", State: 0x9 (VSS_WS_FAILED_AT_FREEZE)
 2017-01-14 14:50:55 silicon.b3.rz1.intelliad.com JobId 10019: Elapsed time=02:50:52, Transfer rate=52.03 M Bytes/second
 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: Bareos heliumguest1.a2.rz1.intelliad.com 16.2.4 (01Jul16):
  Build OS: x86_64-pc-linux-gnu ubuntu Ubuntu 14.04 LTS
  JobId: 10019
  Job: Backup_exchange-1.2017-01-14_12.00.00_59
  Backup Level: Full
  Client: "exchange-1" 16.2.4 (01Jul16) Microsoft Windows Server 2012 Standard Edition (build 9200), 64-bit,Cross-compile,Win64
  FileSet: "Exchange2013" 2015-11-11 17:00:25
  Pool: "Full" (From Job FullPool override)
  Catalog: "MyCatalog" (From Client resource)
  Storage: "silicon.b3.rz1.intelliad.com" (From Job resource)
  Scheduled time: 14-Jan-2017 12:00:00
  Start time: 14-Jan-2017 12:00:02
  End time: 14-Jan-2017 14:51:15
  Elapsed time: 2 hours 51 mins 13 secs
  Priority: 10
  FD Files Written: 399,355
  SD Files Written: 399,355
  FD Bytes Written: 533,371,993,313 (533.3 GB)
  SD Bytes Written: 533,465,108,884 (533.4 GB)
  Rate: 51919.8 KB/s
  Software Compression: None
  VSS: yes
  Encryption: no
  Accurate: no
  Volume name(s): Full-0032
  Volume Session Id: 293
  Volume Session Time: 1483445651
  Last Volume Bytes: 533,873,789,876 (533.8 GB)
  Non-fatal FD errors: 2
  SD Errors: 0
  FD termination status: OK
  SD termination status: OK
  Termination: Backup OK -- with warnings

 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: Begin pruning Jobs older than 6 months .
 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: No Jobs found to prune.
 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: Begin pruning Files.
 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: No Files found to prune.
 2017-01-14 14:51:15 heliumguest1.a2.rz1.intelliad.com JobId 10019: End auto prune.
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arogge

arogge

2019-07-15 10:35

manager   ~0003470

This is a problem with VSS. You need to check your Windows Event Log and make sure the Writer works correctly.
There's not much we can do to make this work.

Issue History

Date Modified Username Field Change
2017-01-16 11:57 rhillmann New Issue
2019-07-15 10:35 arogge Assigned To => arogge
2019-07-15 10:35 arogge Status new => resolved
2019-07-15 10:35 arogge Resolution open => not fixable
2019-07-15 10:35 arogge Note Added: 0003470
2019-12-18 15:24 arogge Status resolved => closed